Please allow me to explain why having multiple devices in use while you’re running the speed test matters… You didn’t mention how many computers and other devices were using your Internet connection at the times when you ran your tests, and that makes a huge difference. While there’s always a chance that the Comcast tech you spoke with just told you that to get you off the line, I have a hunch that you are indeed getting the speed you’re paying for. Rick’s answer: Checking actual Internet download and upload speeds can be a little tricky, Kellie. Is there something I’m doing wrong when I run the speed test or is Comcast just blowing me off? I called Comcast this afternoon and they ran some kind of test from their end and said I was getting all the speed I’m paying for. The fastest speed I got was around 65 Mbps. I used to run several speed tests yesterday and again this morning. Question from Kellie: I have Comcast Internet and the plan I’m on is for 200 Mbps download speed.
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